Privacy Policy
Effective date: 9th October 2025
Last updated: 9th October 2025
1. Who we are
VDI Check Ltd ("we", "us", "our") provides online vehicle history and status reports via https://vdicheck.com (the "Service"). We act as the data controller for personal data processed through our Service, in accordance with the UK GDPR and the Data Protection Act 2018.
Contact details:
VDI Check Ltd
Registered office: 5 Brayford Square, London, England, E1 0SG
Email: help@vdicheck.com
You can contact us about any privacy-related matter using the details above.
2. Personal data we collect
We collect and process the following information when you use our Service:
a. Information you provide
- Your name, email address, and payment details when purchasing a vehicle report.
- Registration numbers or VINs of vehicles you choose to check.
- Any messages or enquiries you send us.
b. Automatically collected information
- IP address, device type, browser version, and operating system.
- Site usage data (pages visited, time on site, referring URL).
- Cookies and similar technologies (see Section 7).
c. Information from third parties
- Vehicle data from official or commercial sources such as the DVLA, police records, insurers, or approved data partners.
- Publicly available data relating to vehicles and ownership history.
3. How we use your data
We process your data for the following purposes:
| Purpose | Lawful basis under UK GDPR |
|---|---|
| To provide the vehicle check and display report data | Contract (Article 6(1)(b)) |
| To process payments and prevent fraud | Contract / Legitimate interest |
| To communicate with you about your order or support requests | Legitimate interest |
| To improve and secure our Service | Legitimate interest |
| To comply with legal or regulatory requirements | Legal obligation |
| To send marketing (only if you opt in) | Consent |
We never sell personal information to unrelated third parties.
4. Sharing your information
We may share your data with:
- Service providers who host our systems, process payments, or supply vehicle data.
- Law enforcement or regulators when required by law.
- Professional advisers (e.g. accountants, lawyers) bound by confidentiality.
- Business successors if ownership of VDI Check Ltd changes.
All partners are bound by contract to keep your data secure and use it only as instructed.
5. International transfers
Some of our service providers may store or process data outside the UK or EEA. Where this happens, we ensure appropriate safeguards, such as UK International Data Transfer Agreements or European Commission Standard Contractual Clauses, are in place to protect your rights.
6. How long we keep data
We retain personal data only for as long as necessary:
| Data type | Typical retention |
|---|---|
| Account / contact details | While your account is active or up to 3 years after last contact |
| Payment and transaction records | 6 years (for HMRC / audit purposes) |
| Vehicle check reports | Up to 5 years, then anonymised |
| Analytics logs | Up to 24 months, aggregated thereafter |
When no longer required, data is securely deleted or anonymised.
7. Cookies and analytics
We use cookies to:
- Keep you signed in and remember preferences
- Measure site performance and usage
- Deliver relevant content
Essential cookies are required for operation; optional analytics cookies are used only with your consent. You can manage or disable cookies in your browser at any time.
8. Data security
We apply technical and organisational measures to protect your data, including:
- Encryption (HTTPS/TLS) for data in transit
- Restricted internal access with 2-factor authentication
- Regular software updates and penetration testing
- Logged access to privileged systems
Despite these measures, no online service is entirely risk-free; use caution when sharing data online.
9. Your data-protection rights
Under the UK GDPR, you have the following rights:
- Access – request a copy of your personal data.
- Rectification – correct inaccurate or incomplete data.
- Erasure ("Right to be Forgotten") – request deletion of your data where there is no lawful reason to retain it.
- Restriction – ask us to limit processing in certain circumstances.
- Portability – receive your data in a structured, machine-readable format.
- Objection – object to processing based on legitimate interests.
- Withdraw consent – where processing is based on consent (e.g. marketing).
To exercise any of these rights, email privacy@vdicheck.com.
We may need to verify your identity before fulfilling your request.
If you are unhappy with how we handle your data, you may also complain to the Information Commissioner's Office (ICO) at www.ico.org.uk.
10. Children's privacy
Our Service is not intended for children under 16, and we do not knowingly collect data from them. If you believe a child has provided us with personal data, please contact us so we can delete it.
11. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always appear on this page, and the "Last updated" date will reflect the most recent changes. If changes are significant, we will notify you by email or prominent website notice.
12. Contact us
For any questions, concerns, or requests about this Privacy Policy or your data rights, please contact:
VDI Check Ltd
Email: help@vdicheck.com
Postal: 5 Brayford Square, London, England, E1 0SG