Terms & Conditions

Effective date: 9th October 2025
Last updated: 9th October 2025

1. Introduction

Welcome to VDI Check Ltd ("we", "us", "our").

These Terms & Conditions ("Terms") govern your use of our website and services at https://vdicheck.com ("the Service").

By ordering or using our Service, you agree to these Terms. If you do not agree, please do not use the Service.

2. About us

VDI Check Ltd
Registered in England and Wales
Company number: 15451937
Registered office: 5 Brayford Square, London, England, E1 0SG.
Email: help@vdicheck.com

We provide online vehicle history and stolen-status reports ("Reports") based on registration numbers or VINs supplied by you.

3. Nature of the service

The Service provides one-time vehicle reports for a fee.

  • You do not need to create an account to use the Service.
  • Each Report is generated automatically from third-party and official data sources (such as DVLA, insurers, finance records, and law enforcement databases).
  • We store only your email address and the Report we generate so that we can send you the result and verify your purchase if needed later.

4. Accuracy and limitations

  • Our Reports are based on data supplied by external sources.
  • We do not control or guarantee the accuracy, completeness, or timeliness of that data.
  • Reports are for information only and should not replace professional mechanical or legal inspection.
  • You are responsible for how you use the information provided.

5. Payment and delivery

  • Payment is required in full before a Report is generated.
  • Prices are shown clearly before purchase and include VAT (where applicable).
  • Once payment is successful, your Report will be delivered automatically to the email address you provided.
  • Delivery times are usually within minutes, but may vary if external data sources are slow or temporarily unavailable.

6. Refunds and cancellations

Because each Report is created instantly and specifically for the vehicle you request, it cannot be cancelled or refunded once delivered, except:

  • If we are unable to deliver the Report at all; or
  • If the Report is materially incorrect due to an error on our part (not the data sources).

Refunds are handled fairly and in accordance with UK consumer law.

7. Use of reports

You may use the Report for personal or internal business purposes only. You must not:

  • Resell, redistribute, or publish the Report;
  • Claim ownership or modify the Report's contents;
  • Use the Service for illegal or fraudulent purposes.

All intellectual property in the Reports and website belongs to VDI Check Ltd or our data partners.

8. Liability and disclaimers

  • The Service and Reports are provided "as is" without warranties of any kind.
  • We are not liable for decisions, losses, or damages arising from your use of the information, except where required by law.
  • Our total liability to you is limited to the price you paid for the relevant Report.
  • Nothing in these Terms limits liability for death, personal injury, fraud, or any matter that cannot be excluded under UK law.

9. Data protection and privacy

We only store:

  • Your email address (for delivering your Report and providing proof of purchase), and
  • The Report we generated (for verification and customer support).

We do not store payment card data — all payments are processed securely by our payment provider.

Our processing of personal data complies with the UK GDPR and Data Protection Act 2018. For full details, see our Privacy Policy.

You may request deletion of your email and stored Report at any time by contacting privacy@vdicheck.com.

10. Governing law and disputes

These Terms are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
If you are a consumer in Scotland or Northern Ireland, you may choose to bring proceedings in your local courts.

11. Changes to these Terms

We may update these Terms occasionally to reflect changes in our business or legal obligations. The most recent version will always be available on our website and will take effect immediately upon publication.

12. Contact us

If you have questions or complaints about these Terms or our Service, please contact:

VDI Check Ltd
Email: help@vdicheck.com
Postal: 5 Brayford Square, London, England, E1 0SG